Privacy Policy
Last Updated: January 2026
At Sparshan Spa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our spa or use our services. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
At Sparshan Spa, we collect personal information that you provide to us when booking appointments or using our services. This information may include:
- Personal Identification: Name, phone number, email address, and date of birth
- Service Preferences: Treatment history, preferred therapists, and service feedback
- Health Information: Medical conditions, allergies, or physical limitations relevant to treatments
- Payment Information: Billing details and transaction history (processed securely)
How We Use Your Information
We use the information we collect for various purposes to provide and improve our services:
Information Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
Secure Data Storage
All data is encrypted and stored on secure servers with restricted access and regular security audits.
Access Control
Only authorized personnel with legitimate business needs can access your information.
Regular Monitoring
Continuous monitoring and updating of security protocols to protect against emerging threats.
Information Sharing
We respect your privacy and do not sell, trade, or rent your personal information to third parties. Your information may only be shared in the following limited circumstances:
- • Service Providers: Trusted third-party vendors who assist us in operating our business (e.g., payment processors, booking systems) are required to keep your information confidential.
- • Legal Requirements: When required by law, court order, or government regulation to comply with legal processes.
- • Business Protection: To protect the rights, property, or safety of Sparshan Spa, our guests, or others.
Note: All third-party service providers are carefully selected and contractually obligated to maintain the confidentiality and security of your information.
Your Rights & Choices
You have important rights regarding your personal information. We are committed to honoring these rights and making it easy for you to exercise them:
Access
Review and obtain copies of your personal information
Correction
Request corrections to inaccurate or incomplete data
Deletion
Request removal of your personal information
Opt-Out
Unsubscribe from marketing communications anytime
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. Cookies are small text files stored on your device that help us:
- ▸ Remember your preferences and settings
- ▸ Understand how you use our website
- ▸ Improve website performance and functionality
You can control cookies through your browser settings. However, disabling cookies may limit certain features of our website.
Questions About Privacy?
If you have any questions about this Privacy Policy or how we handle your information, we're here to help.
+91 88918 05649
1st Floor, Capitol Tower, Opp. Secretariat Main Block
Statue, Thiruvananthapuram, Kerala 695001
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page.